Last updated: April 15, 2025
At Skysecure, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B marketplace platform.
When you register for an account, place an order, or participate in our marketplace, we may collect the following types of information:
When you use our platform, we automatically collect certain information, including:
We use the information we collect for various business and commercial purposes, including:
Creating and managing your account, authenticating your identity, and providing customer support.
Processing your orders, payments, returns, and managing your purchase history.
Analyzing usage patterns, troubleshooting issues, and enhancing our marketplace functionality.
Sending relevant product recommendations, newsletters, and promotional communications.
Detecting and preventing fraudulent transactions, unauthorized access, and other security incidents.
Complying with applicable laws, regulations, and legal obligations.
Legal Basis for Processing (for EEA and UK Users): We process your personal information based on legitimate interests, contractual necessity, legal obligations, and with your consent where required.
We may share your information with the following categories of third parties:
| Recipient Category | Purpose of Sharing |
|---|---|
| Marketplace Sellers | To facilitate transactions, process orders, and provide customer support. |
| Service Providers | For payment processing, hosting, analytics, customer support, and marketing. |
| Business Partners | For joint marketing initiatives, co-branded services, and integrations. |
| Legal Authorities | When required by law, court order, or government regulation. |
| Corporate Affiliates | With our parent company, subsidiaries, and affiliated companies. |
We do not sell your personal information to third parties for their own marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. Our security measures include:
We use industry-standard encryption protocols (TLS/SSL) to protect data in transit and at rest.
Strict access controls limit who can view and process your personal information.
We conduct regular security assessments and vulnerability testing of our systems.
Our data centers maintain strict physical security measures and environmental controls.
Important: While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
In the event of a data breach that affects your personal information, we will:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services and maintaining your account, complying with legal and regulatory obligations, resolving disputes and enforcing our agreements, and protecting against fraudulent or illegal activity. When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
| Data Category | Retention Period |
|---|---|
| Account Information | For the duration of your account plus 2 years after closure. |
| Transaction Data | 7 years for tax and accounting purposes. |
| Communications | 3 years from the date of communication. |
| Usage Data | 2 years from the date of collection. |
Depending on your location, you may have various rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request limitation of how we use your data in certain circumstances.
Request transfer of your data to you or a third party in a structured format.
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law (typically 30 days).
(+91) 73533 55526
Our privacy practices comply with global regulations including GDPR, CCPA, LGPD, and PIPEDA.
We conduct regular privacy impact assessments and data protection audits.
Our team receives regular training on data protection and privacy best practices.
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